As part of the journey to bridge classroom knowledge with real-world business practices, students from Cohort 65 of the International Bachelor’s Programme in Digital Human Resource Management and Organizational Development (DHRM), Foreign Trade University, had an enriching field trip to Dusit Le Palais Tu Hoa Hanoi.
The visit provided students with a valuable opportunity to gain first-hand insights into the organizational structure, human resource management strategies, and sophisticated operational environment of an international hospitality brand.
Digital Human Resource Management – From Strategic Thinking to Operational Practice
During the sharing session, students gained valuable practical insights into the overall landscape of human resource management in the luxury hospitality industry. The discussion covered the hotel’s organizational structure, workforce size, the roles and responsibilities of the Human Resources Department, as well as the various career positions available within the organization.
In particular, company representatives highlighted the essential knowledge, professional skills, and management mindset that HR professionals in the digital era need to develop in order to adapt to an evolving labour market and contribute to sustainable organizational development.
Exploring Hotel Operations – First-hand Insights into Premium Hospitality Services
Going beyond theoretical learning, the field trip offered students direct and practical experiences through a range of engaging activities hosted by the hotel:
Hotel Tour: Students had the opportunity to explore the hotel’s architecture, operational processes, and professional service standards at Dusit Le Palais Tu Hoa Hanoi, gaining a clearer understanding of the actual working environment in the hospitality industry.
Networking and Team Bonding: Students enjoyed a warm and welcoming afternoon tea break, creating opportunities to interact, exchange ideas, and strengthen their sense of connection and team spirit.
Q&A and Memorable Moments: Students directly engaged with hotel representatives through questions and discussions, while also capturing memorable moments with the hotel’s management team.
The field trip not only provided students with a clearer picture of how human resource functions are structured and managed but also helped them better understand how management, technology, and the human element come together to drive business development.
We hope that students will have many more valuable experiential learning opportunities in the future, enabling them to broaden their perspectives, build a strong professional foundation, and develop into talented digital HR professionals who can make meaningful contributions to organizational growth and transformation.
Our sincere thanks go to the management and staff of Dusit Le Palais Tu Hoa Hanoi for their warm hospitality and for providing FTU Cohort 65 students with such an inspiring and enriching learning experience!
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